E-Bulletin June 2016


National Data Period One 2016

 National data for Audit 1 2016 has now been released - click HERE to view it

NEW  Learning Management System

HHA have recently launched a new learning management system where all of the hand hygiene e-learning modules are hosted. The modules are the same as previous, but the system is new.
The first time that you use the new system, you can click the link below, and press the start button. Then on the login screen you need to press the 'Register Here' button under the heading of New Users. This will take you through a registration process where you will be given a login.


All auditors, Gold Standard and General are required to collect 100 moments and complete the Annual Auditor Validation certificate every 12 months. The Annual Auditor Validation module is now accessed through our new learning management system. All auditors will need to register as a 'New User' in the new system to complete the Annual Auditor Validation certificate (see the link above).


HHCApp System Requirements

As part of routine maintenance, and in order to remain compatible with modern browsers, we will be updating HHCApp (Hand Hygiene Compliance Application) to operate under HTTPS. This is currently scheduled for 1 August 2016. While most users will not notice any change, this may impact access to users on very old (unsupported) operating systems and browsers. For example, Internet Explorer 6 running on Windows XP before service pack 3 will no longer be supported. Details of minimal requirements for operating systems and browsers can be found below. If you’re unsure how this will affect you, we suggest that you contact your IT support. Please contact us at hha@austin.org.au if you have any questions or comments.


Minimum Operating System Versions

Apple OS X


Apple iOS

(Required in iOS 9+)


1.0+ (1.6 / 2.2)




All Versions



Windows Phone


Windows Server

2003 SP2 +MS13-095


Minimum Browser Versions


1.0+ (38+)



Internet Explorer

6+ (On a SHA-2 Compatible OS)










3+ (Ships with OS X 10.5)



 HCCApp Enhancements - NEW 

  • Departments can now be made 'inactive'. This will remove unused departments from the dropdown list. Any data collected for those departments is still available in reports. 
    Click on the name of the department and uncheck the 'Active' box and click 'Save' to remove the department from the dropdown list. Departments can also be deleted if there is no data attached to them.
  •  Departments can now be ordered in the dropdown list.
Use the arrows to arrange the departments according to your need.
  • HCW Types with data attached to them can now be made inactive if they are no longer required. They can only be deleted if there is no data attached to them.  
     Click on the HCW Type and uncheck the 'Active' box and click 'Save' to remove the HCW Type from the dropdown list.
  • Data Source - a new column in the sessions page allows you to see how the data was entered into HHCApp.
    Mobile, Web or Import


HCCApp Enhancements - in development

  • Department report - We are working on a one page department report for those who wish to display their hand hygiene results.


  • CSV file - line data download. This will allow organisations or above to download their own detailed line data.


Troubleshooting guide for Android  - NEW 

Click HERE  if you are auditing with an android device and need some assistance.


ABHR and Gloves 

  • A reminder following some recent feedback from users noting the habit of hand rub being applied to gloves
  • HHA Manual 3.8 Glove use -
    Hand hygiene is required with glove use at the following times:

Before putting on gloves and immediately after removing gloves

• Gloves should be removed to perform HH during the care for a single patient as indicated by the 5 Moments for Hand Hygiene

Hand hygiene products should not be applied to gloves

Please remember to include this in your education if you find this practice in your facilities.

National Data

 Data Submission Dates

Period Two 2016 data is due to be submitted by 30th June 2016.

Remember any data submitted after this date will not be accepted into HHCApp.
Dates for 2016:
31st March
30th June
31st October

Period 1 2016 National Data is available on the HHA website HERE