Compliance Database

FAQs - Compliance Database
How do I add a national and/or local audit ?

Please see the instructions on this page

How to add an auditor to an organisation?

Please see the instructions on this page

How to add Health Care Worker Types?

Please see the instructions on this page

How to add new departments and edit existing ones?

Please see the instructions on this page

How to add sessions and moments?

Please see the instructions on this page

How to add users?

Please see the instructions on this page

How to generate reports?

Please see the instructions on this page

How to submit a completed audit?

Please see the instructions on this page

How to use the new flexible reporting tool?

Please see the instructions on this page

My Compliance Database Login no longer works. Why?

HHA have set up automatic user tidy up rules in the Compliance Database to best manage the volume of users in our system.

If you meet either of the following criteria, then your login will be deleted, or your auditor role removed.

The "role" of auditor will be removed if you:

  • Have old session data (collected > 1.5 years ago) AND
  • Username was created >1yr ago AND
  • Your last log in was >1.5 years ago OR you have never logged in 

Your login will be deleted if you:

  • Have NO data AND 
  • Username was created >1yr ago AND 
  • Your last log in >1.5 years ago OR you have never logged in

If you have been affected by this, please contact your hand hygiene lead for your organisation for assistance.

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